Política de Privacidad

This privacy policy explains how Tammy Allen MD PC, doing business as ViajaMedicinas2Go (“TM2Go,” “We,” “Us,” or “Our”), collects and uses the personal information you provide on our website: TravelMeds Elite Concierge (the “Site”). It also explains your choices regarding our use of your personal information and how you can access and update this information. “You” and “Your” mean the healthcare consumer using TM2Go’s telehealth services (“Services”).

What Does This Privacy Policy Cover?

This Privacy Policy covers how we handle the personal information (“Personal Information”) we collect when you use our Services. It also covers how our partners treat this information, but not how other companies or people we don’t control manage it. We gather various types of personal information from our users, as explained below, and use this information to provide our Services. Sometimes, we may share some personal information with third parties, but only as described here.

How We Collect and Use Personal Information
We may collect and store any information you knowingly provide to us. This includes:
  • Contact information like name, email address, mailing address, phone number
  • Social Security Number
  • Demographic information like age, education, gender, interests, and ZIP code
  • Billing information like credit card number and billing address
  • Health or medical information like prescription information
  • Information about your computer or mobile device, such as IP address, browser type, referring/exit pages, and operating system
We use this information to
  • Provide you access to the Services
  • Fulfill your order
  • Send you an order confirmation
  • Respond to customer service requests
  • Manage your account
We collect your health information so a healthcare professional can treat you. This information is ONLY shared with the healthcare professional treating you and authorized staff. To provide safe treatment, you agree to share past medical and health information and allow access to past visits.
If you gave us your contact information, we may store and use it to contact you for the reasons listed above by mail, email, phone, including voicemail, or SMS (text message). We may also use your information to communicate about your account.
Information Obtained from Third Parties
If you provide us with personal information about others, or if others give us your information, we will only use it for the specific reason it was given to us.
Dependents

Reports created for other adults or legal dependents you add to your account are only accessible through the primary account holder’s email and password. Minors can’t complete a TM2Go visit without parental help.

Information Sharing
We will share your personal information with third parties only as described in this Privacy Policy. We do not rent or sell your personal information to anyone.
We may provide your personal information to companies that help us with our business activities, such as services related to the Site. These companies can use your personal information only as needed to provide these services.
We may also disclose your personal information:
  • As required by law, such as to comply with a subpoena or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request.
  • If TM2Go is involved in a merger, acquisition, or sale of all or part of its assets, we will notify you via email and/or a prominent notice on our Site about any change in ownership or how your personal information is used, as well as any choices you may have regarding your personal information.
  • To any other third party with your prior consent.
  • To the healthcare professional treating you and their authorized staff to provide safe and affordable healthcare.
  • To your primary care physician if you ask us to or if state law requires it.
Cookies and Other Tracking

TM2Go and our partners use technologies like cookies, beacons, tags, and scripts to analyze trends, manage the Site, track users’ movements around the Site, and gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies.

We may use cookies to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information. Our third-party partners use clear gifs (a.k.a. web beacons/web bugs), images, and scripts to help manage content on our Site. Users can control the use of cookies at the browser level. If you reject cookies, you may still use our Site, but some features or areas may be limited.
We use Local Storage, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5.
Third-Party E-Commerce Provider
Our shopping cart is hosted by our e-commerce solutions provider. They collect your billing information directly from you to process your order. Our company does not use this information for any other purpose.
Links to Other Websites

Our Site includes links to other websites whose privacy practices may differ from TM2Go’s. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to read the privacy policy of any website you visit.

Security

TM2Go takes all necessary measures to protect personal information from unauthorized access, alteration, or destruction, maintain data accuracy, and ensure the appropriate use of personal information. When we collect personal information directly from you and when you enter sensitive information on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). While we follow industry standards to protect the personal information submitted to us, no method of transmission over the Internet or method of electronic storage is 100% secure. If you have any questions about security on our Site, contact us at inquiry@travelmeds2go.com.

Additional Policy Information
Our Site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g., displaying news, opinions, music, etc.). Personal information, like your email address, may be collected through the Widget.
Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.
Data Retention
Your account will remain active as long as needed to provide you with services. If you wish to deactivate your account, contact inquiry@travelmeds2go.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Notification of Privacy Policy Changes
We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by a notice on the Site before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Notification: Email and Text Messages
You must provide your email address and phone number when creating an account so we can notify you when your healthcare professional has responded. If you choose to receive text messages, we share your phone number with a third-party vendor that sends text messages. We do not share any health or demographic data with this company.
Pharmacy and Prescription Routing
If you get a prescription, you can choose the pharmacy where you want to pick it up. To generate the list of pharmacies, we may use two pieces of information:
  • A specific address
  • Your current location (GPS-equipped devices only)
In both cases, you must agree to let us use this information. We do not send the pharmacy any information about your current location or home address. We do not share your demographic or health data with drug companies or pharmacies. You may opt out of location-based services at any time by changing the settings on your device.
TM2Go Employees

Every employee at TM2Go has completed HIPAA training and job-specific training on how to protect the privacy and security of your health information.

If you have a complaint or a data privacy concern that we have not addressed satisfactorily, you may contact TM2Go directly using the information at the end of this page.

Additionally, you may submit a complaint to the U.S. Department of Health and Human Services Office for Civil Rights. More information is available at www.hhs.gov/ocr/privacy/hipaa/complaints/.

TM2Go will not retaliate against you for filing a complaint.

Contact Information
You can contact us by mail or email about privacy-related issues.
Privacy Issues/Questions by mail should be directed to:
c/o Tammy Allen MD PC dba TM2Go
1400 Veterans Memorial Highway, Suite 134-182
Mableton, GA 30126
Privacy-related email should be directed to:
inquiry@travelmeds2go.com

Updated: 1/15/2025

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