Online Prescription Refills
- Available 24/7
- No appointment or insurance needed
- Ready within 24 hours
Perfect for those that...
Are Currently In Between Physicians
Have Recently Moved or Relocated
Are Traveling Outside the Country Soon
Cannot Be Seen By Their PCP in Time
This service is not meant to replace your primary care physician.
How it works...
Consults start at just $50
No health insurance or appointment needed! Just fill out our online questionnaire to get started. $50 for 1 medication prescription and $100 for a maximum of 3 medication prescriptions.
Get a 30-day supply
Whether you’re in between physicians, just recently moved, or you simply can’t get in to see your Primary Care Physician in time – we’ve got you covered!*
Pickup at your local pharmacy
If a prescription is part of your treatment plan, you will be notified when the prescription has been approved. Your physician will send it electronically to the pharmacy of your choice. Contact your pharmacy to confirm when it will be ready for pickup.
*Certain medications, like narcotics, cannot be refilled online. If none of your medication refills are approved, your consultation fee will be refunded.
Frequently Asked Questions
A 30-day supply of 1 medication refill is included in your $50 consultation fee. If you need up to 3 medications refilled, please choose the “General Medication Refill (Max 3).” The maximum is 3 medications. The fee is $100.
No. We do not prescribe or refill any controlled substances, including narcotics. We can fill non-narcotic pain medications such as ibuprofen, celecoxib (Celebrex), etc.
We do not refill any controlled substances, including anxiety meds, such as Xanax, and stimulants, such as Adderall. Additionally, we do not refill Lithium or any psychiatric medications that require close monitoring.
We do refill typical antidepressants, such as Zoloft, Paxil, Celexa, etc.
If none of your medication refills are approved, your consultation fee will be refunded.
In most cases, yes. If you have insurance, almost all companies will cover your regular prescriptions, even if they are not written by your PCP. All of our physicians are licensed in the states in which they prescribe. Therefore, an insurance company should not have a reason to deny payment for your regularly covered prescriptions. If you have any concerns, please review your prescription policy or contact your insurance company for further information regarding your specific prescription coverage prior to using our telemedicine platform. If you are uninsured or would like coupons & discounts on your prescription medications, consider GoodRx.
Your physician will be available via secure chat for 48 hours after your consult to answer any additional questions that you may have or to make necessary changes to your prescriptions. This service is included in your initial consult fee. However, your physician can terminate chat discussions early and at their discretion if they feel that you are abusing the chat function. You can also find the number for virtual customer support under “Contact Us” when you access your medical records. Registered patients can call this number to address any issues that they have with the visit and to contact their physician after the visit has ended.
You can request a medication refill every 4 months (maximum 3 times per year). Medication refills via this platform are meant to be a last minute convenience for those patients that are not able to get their prescriptions filled because they are in between physicians, have recently moved, or cannot get an appointment with their physician in a timely manner. This service is not meant to replace your primary care physician.
No. You will need to follow up with your PCP or pain management specialist for refills on gabapentin.
No. If you have specialty medications such as cancer meds, IV meds for rheumatoid arthritis, or any medication not commonly prescribed by your PCP, you will need to return to your specialist for those refills.
No. Unfortunately, we cannot provide a refund for consultations that have been completed. However, we will provide an immediate refund if our physician determines that you are not eligible for online treatment.
Examples include, end-stage renal disease on dialysis or significant kidney impairment, end-stage liver disease or cirrhosis, allergies to multiple antibiotics or medications, pregnancy or breast-feeding, certain heart conditions such as long QT syndrome, and taking certain blood thinners. This list is not exhaustive, and ultimately your consulting physician will determine your eligibility for online treatment.
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